DoorDash has collected 8387 reviews with an average score of 1.62.
Learn about DoorDash. Read DoorDash reviews from real users, and view pricing and features of the Food Delivery software.
DoorDash also adds a dollar when tips meet or exceed the guaranteed amount for an assignment. Thus, drivers know the minimum they will make before accepting a job, but the final amount may be.
The rating system is by far the worst part. It is not mandatory to rate your Dasher, so naturally nobody does it. The only time people rate you is if something bad happened. You'll get a poor rating if the food isn't up to the customer's standard, and if the food is in anything sealed, you can't even check it.
Summary of the hottest DoorDash review topics typically raised by consumers to give you a better idea of what to expect when ordering now and in the future.
Poor deliveries. I once waited an hour and a half to get my order before canceling it. The restaurant had it ready in 20 minutes. Tonight my roommate ordered cold stone ice cream from a place literally one street over from our house (less than a 5 minute drive) the driver picked it up at 10:12 and by 11:15 it said they were completely across town and 12 minutes away.
A Doordash driver with a very low acceptance rate. This is not my rating, but an example for you. About Doordash acceptance rate As we all know, when Doordash sends a dasher an order, the order can be accepted or declined.
DoorDash also pays people, also known as Dashers, to do the delivery. Wikipedia says DoorDash was founded by Stanford University students Andy Fang, Evan Moore, Stanley Tang and Tony Xu in 2013, and is currently headquartered in San Francisco, CA.